Frequently Asked Questions

Register on the website, enable two-factor authentication, deposit funds in a supported cryptocurrency, and choose your trading approach — manual or automated.

Our AI system analyzes market conditions in real time, identifies entry/exit points, and executes trades automatically based on predefined strategies.

Vaelon is managed by an international team of professionals in crypto trading, fintech, and AI development. The company is registered in the UK and adheres to data and financial regulations.

• Access to automated trading tools
• Reduced need for manual monitoring
• Professional-grade infrastructure
• Transparent conditions without hidden fees

Yes, all trading involves risk. Our technology helps manage and reduce these risks through real-time monitoring and adaptive algorithms.

No prior experience is required. The platform is beginner-friendly and includes intuitive tools to help you get started quickly.

Vaelon is a full-featured cryptocurrency exchange offering manual spot trading and automated AI-based strategies.

You can start with as little as $10 equivalent in supported crypto. There is no maximum limit.

We accept BTC, ETH, LTC, SOL, TRX, BNB, XRP, USDT (TRC20/BEP20), and USDC (TRC20/BEP20).

Rates are sourced from OKX and updated approximately every 60 seconds to reflect market conditions.

Anyone aged 18 and above can register and use the platform, regardless of experience.

Returns vary depending on market conditions, chosen trading strategy, and individual execution. Past performance is not a guarantee of future results.

You can start converting cryptocurrency from $1 (or the equivalent in crypto). There are no maximum limits.

We use advanced encryption protocols, 2FA authentication, and regular security audits to protect user information.

Funds are protected by a combination of cold storage, smart monitoring systems, and multi-level fraud prevention tools.

Change your password immediately, enable 2FA, and contact our support team as soon as possible.

You can restore account access via your registered email and multi-factor authentication tools (e.g., Google Authenticator).

We operate with full transparency, follow GDPR standards, and clearly disclose all risks without promising fixed returns.

Our platform uses AI to monitor transactions in real time, detect anomalies, and respond quickly to suspicious behavior.

We support major cryptocurrencies including BTC, ETH, LTC, SOL, TRX, BNB, XRP, and stablecoins such as USDT and USDC (BEP20/TRC20).

No, Vaelon does not charge fees for deposits or withdrawals. Blockchain network fees may still apply.

Minimum withdrawal amounts depend on the asset: BTC — 0,001 BTC, ETH — 0,02 ETH, LTC — 0,11 LTC, SOL — 0,07 SOL, TRX — 3,5 TRX, BNB — 0,0015 BNB, XRP — 4,45 XRP, USDT.TRC20 — 100, USDC.TRC20 — 100, USDT.BEP20 — 1, USDC.BEP20 — 1.

Withdrawals are processed manually and typically completed within 24 hours.

No, there is no maximum withdrawal limit.

Yes. All supported assets are accepted and automatically converted to USD equivalent at the current rate.

Fill out the registration form with your email and password. Confirm your email and log in to get started.

Click “Forgot password?” on the login screen and follow the instructions sent to your email.

Vaelon works on Chrome, Firefox, Safari, and Edge — on both desktop and mobile devices.

A dedicated mobile app is coming soon. For now, you can use our fully responsive web interface.

Yes. Email notifications are enabled by default. Additional options will be available in your profile settings.

You can reach our team via live chat in your dashboard, the contact form on our website, or email us at support@vaelon.net.